Privacy policy

Last updated: November 1, 2026

Wreath Supply Box is operated by DecoExchange ("we," "us"), which runs wreathsupplybox.com (the "Site"). This Privacy Policy explains how we collect, use, and share your personal information when you visit the Site, subscribe, or make a purchase.

Information we collect

  • Information you give us: name, email, shipping and billing address, phone number, and the details of your order and subscription.
  • Payment information: handled by our payment and subscription processors (Shopify Payments, Shop Pay, Recharge, PayPal, and Apple Pay). We don't store full card numbers.
  • Information collected automatically: device and browser details, IP address, pages viewed, and how you interact with the Site, collected through cookies and similar technologies.
  • Customer support information: messages you send us, plus any photos you share, such as photos of damaged items.

How we use your information

  • To process orders and subscriptions, bill you, and ship your boxes
  • To manage your account and subscription portal
  • To answer questions and resolve support requests
  • To send order, shipping, and account updates
  • To send marketing emails or texts if you've opted in. You can unsubscribe at any time.
  • To improve the Site and prevent fraud

How we share your information

We share information with service providers who help us run the business: these include:- Shopify (store hosting and checkout, including Shop Pay and Shopify Messaging for emails and texts)- Recharge (subscription billing and customer portal)- PayPal and Apple Pay (payments)- HighLevel (Makers Marketing Hub, our customer and marketing platform)- Gorgias (customer support)- MailerLite (email marketing)- LeadDyno (affiliate tracking pixel)- TaxJar (sales tax calculation)- Shipping carriers (to deliver your orders) We may also share information when the law requires it or to protect our rights.

We don't sell your personal information.

Cookies

We use cookies to keep the Site working, remember your cart, and understand how the Site is used. You can control cookies through your browser settings.

Data retention

We keep your information as long as we need it for your orders and account, or as the law requires.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information. To make a request, email info@decoexchange.com.

Children

You must be 18 or older to make a purchase or subscribe. Visitors aged 13–17 may browse the Site only with a parent's or guardian's involvement. The Site isn't intended for children under 13.

Changes

We may update this policy from time to time. Changes will be posted on this page.

Contact

DecoExchange14110 LA 101, Iowa, LA 70647info@decoexchange.com